User Data Deletion

User Data Deletion — Skeyndor Australia

Last updated: 18 February 2026

At Skeyndor Australia, operated by Vogue Image Group Pty Ltd (ABN 80 084 525 682), we respect your right to control your personal data. You can request deletion of your personal information at any time.

What Data We Hold

Depending on how you have interacted with us, we may hold:

Account details (name, email, phone, address)
Order history and transaction records
Skin quiz responses and product recommendations
Website browsing and interaction data
Marketing preferences and communication history

For full details, see our Privacy Policy.

How to Request Data Deletion

Submit your request by contacting us:

Email: customerservice@skeyndoraustralia.com
Phone: (03) 9821 0033
Subject line: “Data Deletion Request”

Please include the full name and email address associated with your account so we can locate your records.

What Happens Next

We will confirm receipt of your request within 2 business days.
We will verify your identity to protect your data from unauthorised requests.
Your personal data will be deleted within 30 days of verification.
You will receive confirmation once deletion is complete.

What We May Need to Retain

Under Australian law, we may be required to retain certain records for legal, tax, or regulatory purposes, including:

Transaction and tax records (as required by the ATO)
Records needed to resolve disputes or enforce agreements
Data required to comply with legal obligations

Any retained data will be kept only as long as legally required and will not be used for marketing or other purposes.

Your Rights

Under the Australian Privacy Act 1988 and applicable international privacy laws, you also have the right to:

Access the personal information we hold about you
Correct any inaccurate information
Opt out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)